Pinnacle Investigations, a trusted partner delivering accurate and timely information while upholding the highest standard of service.

We are currently seeking diligent and detail-oriented Nuclear Background Investigators to join our team in our Spokane Valley office.

We are a drug-free workplace. Positive tests, are grounds for immediate termination.

About the role: The Nuclear Background Investigation Department within our company provides accurate and timely background investigations to our Nuclear Energy clients. Our investigators conduct in-depth background reports on individuals seeking clearance at secure energy-based facilities across the country.

We combine classroom instruction with on-the-job training to provide you with the tools and skills to be successful. At our peak times, you will work in a fast-paced environment that will challenge you. A successful candidate has the opportunity for advancement.

Duties and Responsibilities:

• Enter nuclear applications and faxes into our database
• Conduct phone interviews with employers, schools, military personnel, and personal references
• Document calls with meticulous accuracy
• Summarize and compile information logically
• Identify and resolve inconsistencies and evaluate data
• Perform self-reviews to ensure quality of work
• Assess completed reports for accuracy and compliance, documenting any errors
• Accurately proofread, edit, and revise documents

• High School Diploma, GED, or an equivalent combination of education and experience
• Preferred experience in areas such as: Data Entry, Customer Service, and Administration
• Excellent organizational skills
• Extreme attention to detail and multitasking ability
• Competent computer skills including but not limited to: web navigation, basic computer file management, and Microsoft Office (Outlook, Word, Excel)
• Strong problem-solving abilities and a capacity to meet deadlines, through critical thinking
• Proficient verbal and written communication
• Prompt adaptability to new procedures, policies, and processes. This may include but is not limited to; governmental/industry regulations, client-specific requirements, and adhering to documentation requirements
• Capability to thrive in a fast-paced, high-stress, time-critical environment
• Willingness to receive and implement constructive feedback
• Bilingual in Spanish/English is a huge plus
• Must be authorized to work lawfully in the United States

• This is an in-office position, with the opportunity for remote work after an initial 3-6 month on-site period. Transitions to remote work will be considered based on demonstrated communication skills and job performance during this period.
• Typical schedule: Monday – Friday
• Full-Time during peak seasons, Part-Time during off-seasons
• Overtime and weekends available during peak seasons, based on productivity and company needs
• Shift start times vary between 5:00 AM – 8:00 AM, and will vary depending on staffing needs during peak/off seasons
• Peak Seasons: Approximately, January – April, August – October

• $17.00/hour (up to $20/hour DOE)
• If inquiries are made regarding the potential impact of your prior experience on the advancement of your title or compensation after your 90-day probationary period, assessments will be conducted to evaluate your performance, the application of your previous experience, and your qualifications within this role with respect to expedited progression

• Health, Vision, and Dental insurance available on the first day of the month following 60 days
• Supplemental Benefits from Aflac, Colonial, and/or State Farm

• 80 hours of paid vacation

• Paid Sick Leave
• Seven paid holidays per year
• Additional two Mental Health days per year

• Nuclear Background Investigator I (new employees): $17 - $17.50/hour
• Nuclear Background Investigator II: $18 - $18.50/hour
• Nuclear Background Investigator III: $18.50 - $19/hour
• Nuclear Background Investigator IV: $19 - $19.50/hour
• Nuclear Background Investigator V: $19.50 - $20/hour

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