General Responsibilities:
Work with company supply chains to make sure that inventory is on route, on shelves and well-stocked. Serve as record keeper for materials, report creators and supply trackers.

Please provide 2-3 values or traits that are important to this role
- Clear communication with customer and technical support team
- Ability solve problems independently with proper communication management
- Able work well in a team environment

What technical skills will successful candidates possess?
Previous experience with high ticket volume in a customer service environment
- Ability to multitask and meet deadlines
- Service Now experience is a plus
- Intermediate understanding of PC and MAC hardware

Please list 3-4 functional activities the resource should be capable of
- Complete requests within an established SLA per corporate standards as needed
- Update/modify Asset ownership
- Triage requests that require exception approvals

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EEO Employer
Minorities/ Females/ Disabled/ Veterans/ Gender Identity/ Sexual Orient
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