Job DescriptionAbout the Role
As a Solutions Architecture Specialist (SA) at HashiCorp, you will work in a high-performance environment and will serve as a product or solution subject matter expert, providing Customers with deep technical guidance at strategic points during customer journey with HashiCorp.
Through targeted engagement, SAs help clear technical blockers, optimize solution design, and accelerate time-to-value for Customers adopting HashiCorp tooling. As a whole, the SA Team translates sophisticated Customer challenges into repeatable, scalable, and consumable product and process standard methodologies, across the entire HashiCorp portfolio, for the benefit of all field teams, Partners, and Customers.
The SA for this role will be focused on the Secure Products line which include Vault and Boundary.
In this role you can expect to...
Assist as a domain expert and escalation path to progress strategic opportunities across the entire customer journey
Establish and maintain an understanding of the overall HashiCorp technology portfolio
Recognised as a specialized domain expert aligned to, and in support of, HashiCorp Vault or Boundary and the competitive landscape
Assist in sophisticated technical due diligence activities supporting our moments that matter such as Discover, Technical Validation, Onboarding, Consumption, and Optimization
Deliver advanced product presentations, demonstrations, evaluations, workshops, and proof-of-values to key customer partners
Work closely with the aligned Account SE and our customers to help craft their vision/strategy for improving all aspects of application delivery, advise on how to use and adopt HashiCorp products to achieve their objectives, and drive measurable value-based outcomes
Partner with Account Teams to identify and manage Customer risks and opportunities as they relate to product adoption, renewal, and expansion
Collaborate with HashiCorp Product Management to translate Customer business needs into technical solutions and new product requirement
Collaborate with HashiCorp Product Management and Product Education to build and manage prescriptive patterns for core and strategic product use cases
Act as educators and advisors to HashiCorp Sales teams, our partners and our customers
Help foster an environment for ongoing customer success
You may be a good fit for our team if you have...
3-5 years experience with solution architecture, sales engineering, or equivalent experience
B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience
Ability to work well in a highly-dynamic environment that focuses on providing outstanding customer service
Comfort working remotely and performing well given a high level of independence and autonomy
Outstanding communication - Developing and delivering technical content for audiences of varying technical abilities
Experience responding to customer objections
Experience crafting technical content such as Architectural Blueprints and Recommended Patterns
Comfort leading discussions with customers to educate and advise on usage and adoption of HashiCorp products to achieve measurable value
Experience supporting peers through code review, pairing, and acting as a resource for all team members, sharing technical knowledge and process guidance
Deep technical expertise in cloud and on-premise infrastructure management, application deployment, and practical security methodology
Proficiency and experience with concepts and technologies used in software development, operations, security, cloud, microservices, containers, and scheduling platforms
Experience with either engineering/operating an infra platform that has its own internal/external customers
Experience in major transformation efforts involving significant process, organizational and technology change
Deep knowledge of HashiCorp "Secure Products" domain area and how it works together to conceptualize solutions in the given domain area (HashiCorp product Certification Desired)
Demonstrate a good solid understanding in at least one Cloud provider in your given region (AWS/Azure/GCP Certification Preferred)
Expertise in the field of container orchestration and development (CKA Certification Preferred)
Domestic and occasionally international travel required
HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.
#LI-REMOTE #LI-JO1
Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.
The base pay range for this role is:
$132,640-$156,000 USD
The OTE pay range for this role is:
$165,800-$195,000 USD
HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.