Job DescriptionDescription
Who We Are:
Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and cement.
IPS defines world-class electric motor, generator repair, and Power Management every day. When you work for IPS, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Safety, Integrity, Teamwork, Accountability, Customer Focus, Entrepreneurial Spirit.
Key Responsibilities and Expectations:
Integrated Power Services (IPS) is seeking a skilled and dedicated Inside Sales Representative for our Seattle Service Center.
Provide customer service for timely and cost-effective completion of all Distribution related functions in support of the IPS outside sales organization and our OEM partners. This includes but is not limited to:
Processing customer inquiries
Providing quotations
Entering orders
Processing orders
Selection and procurement of motors from suppliers
Investigation and resolution of customer issues
Supplier management
Act as a technical resource to address and resolve inquires and problems with assistance from engineering and OEM partners
Provide client and sales correspondence:
Tracking of shipments
Processing orders and credits
Assist with inventory management
Interpret and ensure compliance with operating policies and procedures
Utilize Continuous Improvement Process Solution tools and processes
Establish and maintain relationships with external suppliers
Maintain detailed notes in order files
Qualifications and Competencies:
High school diploma required
Sharp analytical thinking and reasoning abilities
Strong proficiency in the use of Microsoft Office suite as well as Adobe Acrobat
Ability to analyze and interpret data and take appropriate action
Excellent time management
Ability to communicate technical data in a clear and concise manner
Must exhibit excellent written and verbal skills
Technical background with electrical and/or mechanical products is a plus
3 or more years of customer service or inside sales experience in an industrial environment or equivalent education preferred
Excellent interpersonal skills, including the ability to build rapport with current and potential customers and suppliers
Critical attention to detail
Benefits:
Paid Time Off (PTO)
401k Employer Match
Bonus Incentives
Tuition Reimbursement Program
Medical, Dental and Vision plans
Employee Assistance Program (EAP)
And more!
Any offer of employment is contingent upon the successful completion of a background investigation and drug screen.
IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.