Job DescriptionReporting to the Assistant Events Manager, the Events Coordinator works closely with internal vendors and key stakeholders to facilitate and support local Amazon events taking place in key buildings within Amazon corporate offices.
Amazon is a fast paced, demanding corporate environment and JLL is here to provide professional, service excellence. The Events Coordinator reports to the regional Assistant Events Manager and responds to customer requests and inquiries to ensure on-site events are executed smoothly and professionally.
Responsible for the coordination of resources to ensure spaces are cleaned, set and ready for events. Committed to event related projects such as documenting trends, recognizing opportunities for process efficiencies, and improving policies and procedures related to internal events and spaces.
Primary Duties / Essential Job Functions
Processing event requests and corresponding with Amazon customers
Coordinating and leading planning and walkthrough meetings with customers and vendor partners
Disseminating information to large audiences, including alerting building occupants and vendors of event-related impacts
On site coverage and troubleshooting during high impact events to ensure successful event operations
Organizing and compiling event data metrics
Creating and maintaining standardized event documents
Responding to and acting on customer feedback
Creates and updates documents to track metrics, clarify procedures, provide information, organize team tasks, and others as needs arise
Supports and maintains good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering as requested
Assisting in the planning and hosting of the occasional GREF-related event as needed
Other duties as assigned in support of Events Program Manager
Experience / Skills
Essential Knowledge and Skills:
Ability and attentiveness to multi-task
Interact with employees, visitors and contractors with poise and diplomacy
Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exists
Interpret instructions in written, oral, diagrammatic or schedule form
Possess initiative to assume additional responsibilities
Set priorities and meet deadlines
Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs
Perform basic business math such as compute discount, interest, percentage and profit/loss
Communicate effectively both verbally and written
Possess excellent grammar and proofreading abilities
The ideal candidate will have excitement for helping to build and maintain event support
Experience
3+ years' experience in event coordination or event administrative support
3+ years' experience in facilities management a plus
Must be proficient with Microsoft Office
Microsoft Visio or CAD experience preferred
High level of accuracy and attention to details
Positive, professional, customer-service oriented personality
Excellent interpersonal and communication skills
Ability to work independently, at times, with little direction
Education
Bachelor's Degree or equivalent 4 years of experience preferred
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.