Student Success Specialist, Passport to College
Available Title(s):
1480-YN_ADMINPRO - Student Services Professional
Business Title:
Student Success Specialist, Passport to College
Employee Type:
Admin. Professional (+) (Fixed Term)
Time Type:
Full time
Position Term:
12 Month
Position Details:
The Opportunity:
Washington State University's Passport to College is a project of the Office of Academic Engagement (OAE), funded by the Washington Student Achievement Council. The Passport Program supports engagement, persistence, and graduation of eligible students and fosters an institutional climate supporting the success of students who have experienced foster care and homelessness. The program provides academic support, emergency grant aid, financial education, and mentorship for program participants.
You will be responsible for the supporting day-to-day logistics and services of a major program and student success initiative focused on supporting retention and success of the increasingly diverse population of students pursuing an undergraduate degree who have experienced foster care or homelessness. Working alongside project leadership to provide support, major responsibilities include: advising and counseling of students; developing and executing student programming; supporting project leadership in liaise with internal and external constituents; monitoring student services; and supervising a team of undergraduate student workers. You will be charged with carrying out the mission and strategic plan of the organization through effective and efficient coordination of operations and the development of opportunities.
Individuals who have experience overcoming barriers similar to those experienced by the target population are encouraged to apply.
OAE offers a hybrid model (some remote days and some in-office days) for professional employees dependent upon job responsibilities, employee experience, and department needs. We recognize the benefits of flexible working arrangements, as well as engaging with our students and colleagues in-person. Please note that we are located on the Pullman campus and this position requires in-office collaboration 3 days/week. The requirements of this position are not able to be accomplished with a fully remote schedule.
Required Qualifications:
• Positions require a Bachelor's degree and one (1) year of professional work experience in student services. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.
• Knowledge of and experience working successfully with students and stakeholders
• Knowledge of and experience with programming, student services, and assessment.
• Broad knowledge of and work experience with student transition issues and retention related to the target population.
Preferred Qualifications:
• Master's Degree in related field
• Experience with programs serving the target populations.
• Conflict and crisis management experience.
• Knowledge of and ability to work effectively and positively in a highly collaborative environment.
• Well-developed written, verbal, organizational, time management, and interpersonal skills.
• Extensive problem-solving and decision-making skills.
Additional Information:
Area/College:
Office of the Provost and Executive Vice President
Department Name:
Office of Academic Engagement
City, State, Zip:
Pullman, WA 99164
Department Link:
https://provost.wsu.edu/oae /
Monthly Salary:
$3,379.14 - $4,120 | In accordance with https://app.leg.wa.gov/RCW/default.aspx?cite=49.58.110 the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For additional information, please review https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/
Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Faculty-and-AP.pdf and https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/
Overtime Eligibility: Overtime eligible.
FTE: 100%
This is a temporary position.
Temporary End Date:
Due to the nature of funding, this is a temporary appointment with an expected end date of June 30, 2025. Extension of the position is dependent on continuation or expansion of external funding. The Passport Program at WSU has been reliably and continuously funded at WSU since 2008.
Posting Close Date:
Applications must be submitted by Wednesday, July 10, 2024 at 11:59 P.M.
Background Check:
This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by https://app.leg.wa.gov/rcw/default.aspx?cite=74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Application Instructions:
• Applicants must upload the following documents to their online application in the “Resume/CV” section of your application.
• Resume (required)
• Cover Letter (required)
• Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible.
• Applicants will be requested to provide contact information for professional references within the online application.
Application materials should clearly communicate how the applicant meets all required qualifications.
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or https://hrs@wsu.edu .
To apply, visit https://apptrkr.com/5345007
Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.
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