Cashier (Non-Exempt)
Our Purpose
We help build better communities.
We are Courteous. Create a positive experience for customers, employees, suppliers and communities.
We are the Guide. Help our customers, employees, and suppliers succeed through trust and partnership.
We are Ambitious. Seek innovative solutions and go the extra mile.
We are Accountable. Act with honesty and integrity.
We are Safe. Protect our customers, suppliers, and employees by cultivating a safety-first environment.
Role Statement
Create exceptional customer experiences by courteously greeting customers, guiding them to the products or services they need, and completing transactions in a timely and accurate manner.
Outcomes for Success
- Act in alignment with our Core Values to create exceptional customer experiences.
- Practice a high level of safety awareness to ensure you, your peers, our customers and suppliers remain safe while in our facilities.
- Understand and follow the TAL PPE requirements as outlined in the TAL PPE Matrix by wearing the required PPE at all times.
- Understand and maintain quality store presentation as outlined in the TAL Store Standards document.
- Acknowledge incoming customers in a pleasant and professional manner.
- Provide customers with quality information, listen to their needs, and direct them to the right place by leading them to the answer. Operate cash register, make accurate change, verify credit cards and checks, and balance receipts.
- Handle and package purchases with care and always thank the customer.
- When possible, address the customer by name to provide them with a personalized experience.
- Provide prompt and efficient telephone service.
- Keep work area clean and neat.
- Know department level location of store merchandise.
- Develop an understanding of basic product knowledge and effective telephone techniques.
- Assist other employees, as required, to ensure a great customer experience.
- May perform other duties as assigned.
Core Competencies
Core Competencies are measurable characteristics related to success in this role. The Core Competencies for this role are:
Qualifications
- 30 days of experience preferred.
- High School diploma or GED preferred but not required.
Physical Requirements
- Sedentary work involves sitting and standing in place the majority of the time but may involve walking for brief periods of time.
- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Constant light handling/grasping and repetitive motion.
- Frequent reaching and pulling.
Seldom: 1-10% of the time | Occasional: 11-33% of the time | Frequent: 34-66% of the time | Constant: 67%+ of the time |
Organizational Disclaimer:Job descriptions are designed to outline primary duties, responsibilities, and qualification requirements, and should not limit additional duties and responsibilities assigned. It is our expectation that each employee offers his or her services wherever and whenever deemed necessary to ensure the success of the organization. Equal Opportunity: As an Equal Opportunity/Affirmative Action Employer, TAL Holdings, LLC does not discriminate based on race, color, sex, national origin or ancestry, religion, marital status, age, disability status, veteran status, or any other characteristic protected by applicable state or federal civil rights laws. Pre-Employment Screening: This position is subject to a pre-employment criminal background check as well as a pre-employment drug test. |