Job DescriptionSmartsheet is looking for an experienced Senior Solutions Consultant to drive quality, efficiency, and customer satisfaction within our Consulting business by coaching and leading consultants, ensuring successful delivery of our largest and most strategic solutions. For the right candidate, this is a career-defining opportunity to join Smartsheet at a critical moment and truly have a significant impact. As Senior Consultant, you will work across departments on projects with executive visibility and participation. The right candidate is a strong communicator, is detail-oriented, and is driven by making an impact for our customers and consultants.
This important role is part of the Professional Services team, reports to a Consulting Manager and is based out of our office in Boston, MA.
You Will:
Maintain project cadence and delivery schedules (project management)
Maintain financial expectations of engagements
Identify and communicate risks, both internally and with client leadership
Coordinate resources and timelines
Provide coaching and leadership to consultants
Drive ongoing improvement and definition of our consulting methodology and process
Coordinate across all participants within a project including: assigned Consultant(s), Product and development team, the Customer, and third party service providers
Work closely with our core Product and Development teams to coordinate enhancement request delivery with our largest projects and ensure continuity between what is being built within the core product and what is being built by the Consulting team
Interface directly with customers to create project plans and manage expectations, prioritization, and timeline
You Have:
MBA, or equivalent, from an accredited university preferred
Minimum of 2 years of management consulting experience in a firm with at least $500M in revenue
Minimum of 2 years project management experience
Minimum of 1 year developing and managing engagement budget
Minimum of 1 year experience in developing a staffing plan
Minimum of 2 years tracking engagement progress
Growth mindset with the desire to work in a collaborative environment to promote and drive superior team performance
Demonstrated ability to succeed in a fast-paced, dynamic, and high growth technology environment
Experience Managing or Project Managing the delivery of complex technical solutions
Experience working directly with Customers to understand needs and deliver solutions
High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines
Proven ability to drive projects from concept through completion
Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
Must have prior experience with Smartsheet
Willing to travel periodically (up to 40%) based on customer and business need
Perks & Benefits:
HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
Stock - Restricted Stock Units (RSUs) for eligible roles
Lucrative Employee Stock Purchase Program (15% discount)
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Incidental Sick Leave
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer.
California & New York: $124,200 to $129,600
All other US States: $115,000 to $165,000
Get to Know Us:
At Smartsheet, we've created a place where everyone is welcome - people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works-join us
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know
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Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!