Job DescriptionJob Purpose:
Installs residential and commercial carpets/flooring by planning and preparing installations; cutting, placing, and seaming materials; resolving customer concerns; maintaining safe working conditions; maintaining records.
Duties:
* Prepares for carpet/flooring installations by gathering equipment, supplies, and tools; retrieving carpets/flooring from storage; inspecting carpets/flooring for damage; following proper carpet/flooring handling guidelines.
* Installs carpet/flooring by determining and adjusting temperature and humidity; examining, correcting, and preparing subfloor conditions; unrolling and relaxing carpeting; laying-out and cutting materials; aligning pile and pattern; trimming and sealing seam edges; applying adhesives and tackstrips; stretching carpets; completing finishes at wall lines; installing transition moldings.
* Cleans-up installation by removing scraps; vacuuming/mopping floors.
* Obtains customer approval by resolving questions during installation; listening to and correcting customer's concerns; obtaining signatures.
* Maintains customer rapport by answering questions.
* Maintains safe work environment by following safe practices; eliminating hazards; adhering to codes, regulations, and standards; maintaining ventilation.
* Maintains records by documenting installation.
* Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
* Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
* Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
Verbal Communication, Listening, Estimating, Customer Focus, Equipment Maintenance, Basic Safety, Functional and Technical Skills, Action Oriented, Time Management, Attention to Detail, Customer Service