Position Summary:

We're seeking a compassionate and organized Volunteer Coordinator to join our vibrant community market team. This role is crucial in creating a warm, welcoming environment for our volunteers and ensuring the smooth operation of our market. As the heart of our volunteer program, you'll be responsible for scheduling, orientations, and community engagement, using your excellent organizational skills with Microsoft Office and database systems.

Your impact will extend beyond our market walls as you engage with local businesses, schools, and service groups, fostering a spirit of collaboration and shared purpose. Your work will directly support our mission: providing opportunities for community members to engage in hunger response and food justice through volunteer tasks that support food distribution, advance advocacy work, inspire financial giving, and promote equity programs.

By educating our volunteers about our mission and the impact of their efforts, you'll help create a community that understands and actively works towards ensuring equitable access to food for all in our state.

Responsibilities:

Program Administration:

- Schedule and recruit volunteers for our community market
- Be the friendly first point of contact for prospective volunteers
- Manage the volunteer database for tracking, communication, and scheduling
- Collaborate with the market team to align volunteer schedules with operational needs
- Partner with local entities to share volunteer opportunities
- Screen and process volunteer applications, track hours, and assign locations
- Maintain attendance records and other tracking documents
- Participate in monthly team meetings to enhance collaboration and processes
- Manage inventory and upkeep of volunteer areas

Volunteer Relations & Community Engagement:

- Build warm, professional relationships with all volunteers
- Work with market staff to create a welcoming environment for volunteers
- Provide orientations and warm welcomes for all volunteers
- Plan engaging activities, listening sessions, and milestone events
- Document and report any volunteer concerns to management
- Collaborate with other teams to create diverse volunteer engagement paths
- Build relationships with community partners for market customer resources
- Assist with community engagement tasks like tours and stakeholder interactions
- Support in communicating safety information and de-escalating situations
- Partner with management to address volunteer-related situations respectfully

Additional Duties:

- Occasionally work off-shift hours for special events
- Travel locally and occasionally statewide for opportunities
- Other duties as assigned

Physical Requirements:

- Regularly sit, talk, see, hear, stand, walk, and use hands
- Lift up to 10 pounds frequently, up to 50 pounds occasionally
- Close and distant vision, ability to adjust focus

Equity and Inclusion:

We're committed to fostering an inclusive environment. You'll have opportunities to:
- Learn skills promoting anti-racism and cultural competency
- Participate in events to understand and dismantle institutional racism

Qualifications:

Required:
- High school diploma, GED, or equivalent experience
- 2+ years in clerical tasks, customer service, or human services
- 1 year in a volunteer program setting
- Strong organizational and attention to detail skills
- Familiarity with safety practices
- Proficiency in Microsoft Office and database systems (Salesforce a plus)
- Excellent communication and problem-solving skills
- Ability to work under pressure, multitask, and meet deadlines
- Commitment to serving with dignity and understanding diverse populations
- Valid driver's license or reliable transportation

Desired:

- Non-profit experience
- Ability to speak a second language (Spanish, Vietnamese, or Cantonese a plus)

Benefits:.

We value our team and offer a competitive salary with comprehensive benefits, including:
- Medical, dental, and vision insurance
- Long-term disability and life insurance
- Employee Assistance Program (EAP)
- 401(k) retirement plan
- Generous vacation and sick leave
- 8 paid holidays plus floating holidays and your birthday off
- Optional supplemental benefits

Equal Employment Opportunity:

We're committed to equal opportunity and do not discriminate based on race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other protected status. We make reasonable accommodations for qualified individuals with disabilities.

Join us in making a difference, one volunteer and one meal at a time. Apply today and be part of a team that's changing lives through the power of food and community!
Employment Type: Full-Time
Salary: $ 20.00 23.00 Per Hour