Job DescriptionAround the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us.
The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment.Come be part of something special - start your journey today!
Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and operate a range of water systems - from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio includes chemicals & monitoring solutions, start-up & operation, membrane & ion exchange products, and custom engineered equipment
The Project Manager/Process Specialist will enhance operational efficiency and promote continuous improvement within the Fulfilment team. In this role, you will partner with the Fulfilment Leader to update and maintain the Quality Management System (QMS) procedure, help build and maintain business tools to optimise team efficiency, and focus on effective team onboarding/training. You will work closely with the Fulfilment Leadership team to streamline processes, identify areas for improvement, and implement training initiatives to support the team's growth and success. You will also manage the execution and fulfilment of fast-paced projects and orders. You will be accountable for delivering project scope, budgets, and schedules and ensuring customer satisfaction.
In this position, you will work alongside a team of highly experienced professionals in Engineering and Project Management. This role presents a unique opportunity to gain valuable exposure to technical and commercial aspects of the industry while supporting the P&D Aftermarket sales team in fulfilling product orders, maintaining the existing equipment install base, and playing a pivotal role in driving the business toward achieving its annual goals and objectives.
Key Responsibilities:
Update and maintain the QMS procedures for the P&D team to ensure compliance with industry standards, regulations, and company policies.
Develop and implement strategies to enhance the efficiency and effectiveness of the QMS.
Facilitation of internal ITR QMS audits to monitor quality compliance and participate/liaison with the quality team during larger company-wide audits.
Design and deliver comprehensive onboarding programs for new team members, ensuring a smooth transition and integration into the P&D team.
Develop training materials, including manuals, presentations, and online resources, to support ongoing training initiatives.
Assess training needs and create customised training programs based on individual and team requirements.
Collaborate with cross-functional teams to analyse existing processes and identify areas for improvement.
Ensure accurate and up-to-date documentation of processes, procedures, and training materials.
Ensuring assigned projects are delivered on schedule and budget by working closely with internal teams (Sales, Engineering, Logistics, Finance, Sourcing, Production, Planning CSC, Commissioning, greater VWTS) and external groups (suppliers, clients, contractors)
Complete projects on time and within budget
Lead project financial and schedule review meetings
Develop the project BOM and oversee the purchasing process through SAP to ensure materials are delivered when required
Organize and drive feedback to engineering, proposal development teams and product management for continual product and project delivery improvement
Communicate project scope and schedules as effectively as possible directly with customers
Be a customer advocate, motivating internal teams to meet customer requirements and prioritize their satisfaction
Develop and maintain an in-depth knowledge of ZeeWeed products and service offerings
Co-ordinate and manage the commissioning and installation of your projects remotely by working directly with field personnel
Function in this role with a high order of integrity and compliance with regulations and Environmental Health & Safety guidelines
Minimum Requirements
B.S. in an engineering/science discipline or related technical experience
5+ years of customer relationship management experience
Experience working with P&D products considered an asset
Strong understanding of project management methodologies and best practices.
Proven experience in process improvement, quality management, and training coordination.
Familiarity with Salesforce.com, SAP, and other business productivity tools and platforms
Proficiency in documentation and report writing.
Excellent communication (oral and written) and interpersonal skills
Team leadership skills and able to give direction, delegate and facilitate individual and team task completion.
Ability to multitask on several concurrent projects
Travel 5-15% of the time to customer sites for onsite meeting and issue investigation
Why You'll Love Working Here!
In diversity lies strength - We strive to be a workplace that is inclusive and empowers people to contribute their best
Recognition and rewards for your hard work and achievements
Opportunity for new challenges - We are growing and love to promote from within
An excellent leadership team and a collaborative culture that values innovation
At all levels of the organisation, we recognize talent and want to help you build your sustainable career!
At Veolia, we realise diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organisation that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:
Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Holidays
Parental Leave
401(k) Plan & Permissive Time Off (US only)
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
****Applicants are required to be eligible to lawfully work in the U.S or Canada immediately; employer will not sponsor applicants for work authorization for this opportunity****
VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of VWTS, and no fee will be due.
We offer competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.
We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace!