Implement the authority granted by GR 23 to the Certified Professional Guardianship and conservatorship Board to regulate and certify professional guardians and conservators in Washington State. Provide staff support for education requirements, investigate grievances, analyze and review application information for those that wish to become certified professional guardians and conservators. Independently performs professional legal work in the Administrative Office of the Courts under the laws and policies regulating Certified Professional Guardians and Conservators.
Manages participation of diverse stakeholder groups in development, implementation and evaluation of significant, high-impact changes to judicial programs, court processes, practices, and staffing to improve the efficiency/effectiveness and integrity of court operations as well as enhance consumer experiences and outcomes.
This is a senior professional level job that works with minimal supervision and applies independent judgment and decision making on complex, and highly technical, major projects. May supervise/review the work of other professional staff and support staff.
| Washington Courts Employment Opportunity Administrative Office of the Courts Certified Professional Guardianship and Conservatorship Program Staff (Senior Court Program Analyst) Management Services Division |
Our Mission: Advance the efficient and effective operation of the Washington Judicial System.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
Job #: 2023-121
Status: Regular, Full-Time*
Location: Olympia, Washington
Salary: Range 68: $80,112 - $105,096 per year (DOQ).
Opens: November 27, 2023
Closes: December 14, 2023. AOC reserves the right to close the recruitment at any time.
Note: Eligible employees who choose to provide proof of up-to-date COVID-19 vaccination as recommended by the CDC at the point in time when proof is provided (between date of hire and December 31, 2023) will receive a one-time lump sum payment of $1000.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION |
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
Position may be eligible for hybrid working; a combination of telework and working in-office.
DUTIES AND RESPONSIBILITIES |
- Provides staff support to the Certified Professional Guardianship and Conservatorship Board’s (CPGC Board) Education Committee. Provides staff support to the other committees of the CPGC Board as required. Processes CEU requirements for professional guardians.
- Liaison to the University of Washington (UW) Guardian Certificate Program including serving on the UW Guardianship Advisory Board.
- Assist the CPGC Board’s Standards of Practice Committee on a complex cases; Selects appropriate technology for case management, education support, and visual aids and uses it effectively. An accomplished level of competency is required for the following: Develops an effective investigative plan and implements or supervises the implementation of that plan; Responsible for a large file load or case load and maintains progress on a number of matters simultaneously; Conducts and manages investigations of financial exploitation, sexual or physical abuse, neglect and/or regulation violations effectively; Conducts effective interviews with witnesses and targets; Coordinates certification and registration activities with investigation activities effectively; Manages investigations involving a substantial volume of documentary evidence; Works with various internal and external databases and databases of other state agencies to which the AOC has access.
- Conducts effective outreach or technical assistance sessions with guardians or potential guardians. Uses negotiation skills to achieve effective and timely settlement of guardianship issues and enforcement cases; Experience in deposition: making a good record, covering relevant topics, and dealing effectively with opposing counsel; Effectively presents testimony, documentary evidence, and demonstrative evidence in a hearing or Board meeting.
- Works effectively with guardians and grievants to obtain evidence, and to make appropriate recommendations on appropriate sanctions or dismissals; Makes effective presentations to guardians and their attorneys of results of investigation as a part of negotiations and resolution of a grievance; Works effectively with the Board and committees of the Board in a coordinated review process; Writes effective reports; Works effectively with staff of other agencies on various matters, committees, and task forces; May acts as lead on a committee or work group.
- Plans, implements, produces findings and recommendations for the CPGC Board’s investigations and projects. Projects involve highly sensitive and technical analyses of physical and verbal evidence. Present results and recommendations to the CPGC Board and AOC staff. Work with Assistant Attorneys General (AAG) regarding court documents, evidence and investigatory processes.
- Plans, implements, monitors and evaluates court program components involving significant impact on judicial programs, including completion of complex or highly technical major projects and objectives.
- Manages inter-jurisdictional, comprehensive programs and/or complex/highly technical major projects. Designs and analyzes alternative management techniques and estimates the statewide impact of implementing proposed change(s). Completes research, assessments, and provides recommendations to a designated Manager or Executive.
- Provides information, assessment, consultation, support and recommendations to AOC, courts, associations and boards and commissions within major operational areas (i.e., personnel management, contracting, performance management, budget development, court service delivery and/or judicial system policy and procedure) to achieve consistent, efficient, and effective programs and operations.
- Analyzes and evaluates proposed legislation and its probable impact upon project and program goals; prepares briefs on proposed legislation.
- May supervise the work of other professional staff and support staff.
- Performs other duties as assigned.
REQUIRED QUALIFICATIONS AND CREDENTIALS |
- A Bachelor’s degree in court administration, public administration, political science, business administration or closely allied field, AND
- Five (5) years of responsible experience in court administration and/or program development, including one (1) year in a supervisory or lead role and/or managing/directing groups or teams.
*Certain positions may require a law degree in addition to the qualifications above.
Relevant experience may substitute for the required education.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES |
- Exceptional organization and attention to details.
- Ability to take initiative and lead projects in collaboration with staff and stakeholders.
- Strong process management, analytical thinking, creative thinking and problem solving skills.
- Conflict management and partnering skills.
- Ability to negotiate and influence outcomes.
- Ability to understand customer expectations and deliver work products meeting those expectations.
- Ability to earn the trust, respect, and confidence of coworkers and customers through consistent honesty, forthrightness and professionalism in all interactions
- Communication skills both orally and in writing
- Ability to form effective goals and achieve them through the use of objectives, timelines, action plans and solutions
- Ability to prioritize and effectively manage time in order to meet productivity standards, deadlines, and work schedules; accepts personal responsibility for the quality and timeliness of work
- Analysis, evaluation, and efficient development of recommendations and options
- Ability to multi-task and effectively work on multiple projects simultaneously
- Knowledge and understanding of the interaction and mission of interested groups, boards, committees & judicial staff regarding services/support provided by AOC
- Knowledge and understanding of the justice system with specific focus on the Washington State court system; laws, procedures, and practices within appellate courts and courts of limited and general jurisdiction; trends in court administration
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position: CLICK HERE TO APPLY
- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.